lucy in the sky customer service phone numberlucy in the sky customer service phone number
I wish they were more transparent with the type of quality on their website. Hi Lily, I reached out to customer service numerous times and have not had a response. Yet Lucy in the Sky refuses to give a refund. I ordered a dress on October 2,2019 and still not dress. Products used:None, sizing too inaccurate. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Completely different material than pictured. We're so glad that our customer service team was able to assist you. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. Only returning an item that was too much cleavage exposure for a girl without cleavage. Please reach out to us for the advanced credit prior to making a new order! Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. This Privacy Policy Statement only covers our Website and does not cover any other website. Tip for consumers:Cannot get a refund, only store credit. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. So ordered the 3rd dress in a different style. -Kate. You will receive your tracking number once your style/s have been shipped. I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat during business hours, or at shop@lucyinthesky.email otherwise. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. Copyright 2023 Lucy in the Sky inc. All rights reserved. We're so glad that you liked the quality of the dresses! AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. Please note we cannot ship express orders to University/PO Boxes. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. If you are in between sizes, we would generally suggest to order a size up. -Kate. She responded quickly and answered all my questions. I don't understand how it's still in business. I would never recommend purchasing from this company unless you don't care if you ever get the item. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6 . In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. Shipping is free over US$75 and US$6.90 for orders under US$75. Its pathetic that they do that to customers. HORRIBLE company. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Order from a different boutique. Hi Hailey, Thanks for your feedback. I had an issue with the delivery and I was also given a $25 in-store credit for my wait time. Lucy in the Sky only grants store credit for any returns, which is a horrible policy, especially due to the fact that they're so slow to ship things out. Also, the sizing is so inconsistent and doesn't really seem to follow the size chart they have on their site. The reps copy and paste generic statements to your emails and don't actually solve any issues. 90014. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. BBB Business Profiles may not be reproduced for sales or promotional purposes. Currently, Lucy In the Sky does not offer any exchanges. WHY AM I RECEIVING A 'TRANSACTION CANNOT BE PROCESSED' ERROR AT THE CHECKOUT? Please email us at resolution@lucyinthesky.email so we can assist you sooner. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Yes! By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Hi Brooke, Thanks for your feedback. The cost of foreign products and services may fluctuate. Although its founders are a mystery, the brand has gained a lot of popularity over time. BBB is here to help. If you please email us at resolution@lucyinthesky.email we can assist you with a return. For any delivery or shipment concerns please contact us within 14 days of the order being shipped. there is a dress i like but it is all out of stock. Thanks for your feedback. Lucy in the sky is our GO TO for all things special occasion. We reserve the right to withdraw linking permission without notice. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. - Kate. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. I wear a size 12, and the size 12 they shipped me barely fit over one leg. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). 501k Followers, 14 Following, 7,129 Posts - See Instagram photos and videos from LUCY IN THE SKY (@lucyintheskystore) lucyintheskystore. If the issue persists, we would suggest to follow up with your bank. We'd love to make sure we make this right and find a resolution. 90015
The brand offers so many different dresses for different occasions that its quite impressive. Our Shady Rays Reviews Whats the Verdict? My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. Rhone vs Lululemon: Which Brand Is Better? BEWARE. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. Please emails us at resolution@lucyinthesky.email so we can better assist you. Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Thanks for your feedback. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Hi Kylie! my party is april 10. Hi Matilde, She was very polite and helpful. Lucy In the Sky has a 14-day return policy and will accept returns so long as items are in original condition and do not look worn or damaged. If you believe your item is faulty, please contact our Customer Service team viavia email to shop@lucyinthesky.emailwith your order number, photo of the fault and a brief description. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Hi Mike, Thanks for your feedback. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. How useful is that if the items never come? Please email us at resolution@lucyinthesky.email so we can assist you sooner. All of my questions were answered. I had an issue with my dress being see through and needed a replacement soon for an event. Verification can help ensure real people write reviews about real companies. The package was never opened -- and sent back immediately. The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. Everything You Need to Know, Made Trade Reviews: What You Need To Know. Glad that our Customer Service was able to help with your returns! Save my name, email, and website in this browser for the next time I comment. -Kate. Thanks for your feedback.We're so sorry that some of the dresses didn't work out but glad a few did. Lucy In The Skys biggest commodity is definitely their dresses. In the case of any change-of-mind or sizing issues, we offer store credit. Tip for consumers:Pay attention to shipping times. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. If you need specific product measurements or have further questions, please email us at. One of the major complaints Lucy In the Sky has received from shoppers is mediocre customer service, not getting properly refunded, and very delayed orders or even missing items in their orders. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. Please email us at resolution@lucyinthesky.email if anything else. Customer Service: 2 stars. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. You must not establish a link from any website that is not owned by you. Why just give your money to a site without the opportunity to try and return an item? Tip for consumers:NO REFUNDS! You must not misuse this Website. -Kate. Thanks for your feedback. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. Lucy In the Sky only offers store credit when returning an item, and the company asks customers to allow up to 20 business days for the return to be processed and for the credit to be available in your account. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. Not to mention that the slip underneath hardly covers anything. Hi Kim, Returned the dresses asking for a refund due the poor quality of clothing. Please click here to contact our Customer Service team. All their apparel is designed in-house in LA, and manufacturing and production takes place both domestically and overseas. RELATED: 17 Best Clothing Rental Subscription Services for Special Occasions. From time to time, we may restrict access to some parts or all of this Website. We were responded to in a timely manner. Annoying, right?! Categories. I mean, short to the point where I can see her butt cheeks! Search. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. - Kate. I am so disappointed and will NEVER ORDER AGAIN! I placed an order of five dresses, and it's taken well over a month for all of them to arrive, even when the shipping date was said to be much earlier. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. Ordered 4 dresses in August 2022 for several events (totaling over $300). -Kate. I've never encountered an online retailer like this. There is no phone number and the chat has been disabled. Terrible return policy. -Kate, I love Lucy in the sky ! Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? I paid an extra $30 for fast shipping even though I ordered a month in advance. Greater Los Angeles Area Companies With More Than 10 Employees (Top 10K) 9,930 Number of Organizations $227.4B Total Funding Amount 14,607 Number of Investors . If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. If you do not use your store credit within a year- we can always reissue. So lucyinthesky.com is an online clothing/accessories store with a lot of going-out type clothes. I never got any notification from them that my dresses would be late or anything. Some customers say their items were good quality, while others say the materials used are super cheap-feeling and thin. These companies are a dime a dozen, you can 100% find another that actually values customer service. We're sorry to hear that you had issues with your order. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. Hi KM, I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? LUCY IN THE SKY Help Centre. All international orders are shipped with DHL International Packet Plus. My daughter has an event Nov. 19. Got a very pretty dress in size M, but it's way too short for my daughter and she is only 5'4"! You can choose to accept or decline cookies. Hi Sonam, Thanks for your feedback. 12 Stores Like Lucy In The Sky to Shop Now, Is Shopbop Legit? Thanks for your feedback. Do not buy from them. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We're so sorry to hear that your order was delayed. If we are unable to contact you we will treat the order as cancelled. Greater Los Angeles Area E-Commerce Companies. They are constantly moving as not to get found. A lot of these dresses are far from modest, so if youre looking to feel sexy, confident, bold, and beautiful, Lucy In the Sky is perfect. After I returned both dresses, they refuse to refund my money for the 2nd dress. Complaint Type: Problems with Product/Service. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. I have been waiting for almost three weeks and still haven't got my money back. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? We will send her your regards! - Kate. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Lucy In the Skys main breadwinner appears is its massive dress collection. Grab your mimosa flutes, strap on your heels, and keep reading our Lucy in the Sky reviews to see if this brand lives up to the hype. Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. Lucy in the sky is our GO TO for all things special occasion. We're so glad you were able to reorder and get it in the time frame you needed. Lucy in the Sky, Inc. operates this Website. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. My advice to anyone. After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. -Kate, I love the products when we receive it however, out of three times, ordering from them, I've only actually received once my dress on time otherwise, I end up canceling and taking a store credit, Hi Heather, Please email us at resolution@lucyinthesky.email if anything else. Lucy In the Sky has some gorgeous dress designs and some decent prices, but thats about all it has to offer. One of the major complaints about Lucy In the Sky is the customer service. The first time it was cancelled altogether. We encourage you to review those policies when you visit those sites. This Website may contain links to other websites (the "Linked Sites"), which are not operated by www.lucyinthesky.com. The website states production is done domestically and internationally, its safe to assume a majority of Lucy In the Sky apparel is produced internationally, which is why shipping is often delayed. It is the size of a T-shirt. We're so sorry to hear that the length was an issue. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Unfortunately after an order has shipped with USPS we cannot update a shipping address. A store credit is automatically applied to an account attached to the email used for an order. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. Absolutely terrible customer service. If you have any other questions, feel free to reach out to us at resolution@lucyinthesky.email:) I think that is quite a small time frame to make a return, but other than that I was happy with my overall experience. - Kate, Hi Chris! Don't waste your time or money, just go somewhere else! -Kate. We may from time to time include third party links on our Website. Please contact us via Live Chat for 24 hour customer care. A cookie is a small file which asks permission to be placed on your computer's hard drive. Any orders cancelled within 14 days of being placed can be cancelled for store credit. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. If i order now when i will receive it? , over 6 weeks. This business is in an industry that may require professional licensing, bonding or registration. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. Then, the item never ships. We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. - Kate, Hi Jessica! Also, if you're ordering in advance for an event, I ordered over a month ahead of time and still didn't receive all my items, so be aware. - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. Your card will be debited immediately upon authorization being received. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Unfortunately, we are not selling our styles to other retailers at this time. #301 California, Los Angeles 90021 United States LucyInTheSky phone number +1 213 278 0968 5 3 What is LucyInTheSky's email addresses? They weren't prepared for homecoming season and got behind. You can contact Lucy in the Sky at shop@lucyinthesky.email. If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. Please email us at resolution@lucyinthesky.email so we can look into this for you. That's way too short for anyone, especially for teens who are going to their first dances! When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. i am from spain. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. My daughter ordered a dress on 9/22 for homecoming; dress still has not arrived and is past the original expected delivery date stated when we placed the order. Thanks for your feedback. I ordered my daughter's homecoming dress on 9/20. Find out how we combat fake reviews. It goes against our guidelines to offer incentives for reviews. Here are 8 tips for writing great reviews. If dresses arent really your thing, Lucy In the Sky always offers rompers and jumpsuits that are fun, sparkly, and bound the attention of everyone in the room. You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. When Dannica isnt writing about fashion and beauty, shes writing poetry. Shipping was supposed to be 5 business days. Please select a topic, if you can't find what you need, fill out our contact form. Our small is generally the equivalent of a US Size 2. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. It is 9/23 no dress. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. These linked sites have separate and independent privacy policies. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. We're sorry to hear that you had issues with your order. Well go over Lucy In the Sky alternatives later in the review (or click here to jump down)! Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. I HAVE NOT RECEIVED MY ORDER. -Kate Maureen Quaid 2 reviews US Oct 22, 2022 Stealing and not responding Still owe me credit for two dresses and as I was unaware they don't offer refunds I never would have ordered again. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. Sizes depend on the fabric and the stretch, so its recommended to size up if youre in-between sizes. The company says its size small is equivalent to a US size 2. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Did all refunds go to store credit or were some people able to get a full proper refund? This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Why would I need store credit when I already purchased the 3rd dress. Please email us at resolution@lucyinthesky.email so we can assist you sooner. So sorry about the issue here - the fabric definitely appears to be cut incorrectly here; feel free to reach out to us to have this returned for a refund. What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. Anyone can write a Trustpilot review. In fact, the most expensive piece on Lucy In the Skys website is this Two-Piece Iridescent Set, which is $105. What's New. We use dedicated people and clever technology to safeguard our platform. We're so sorry to hear about the order. I greatly appreciate the customer support 24 hour 7 days a week chat box. Once a order has been shipped this cannot be canceled. They do not respond to emails after 5 times across over a week. Thank you so much Daniella M!! The stated ship times cannot be altered with the delivery method. How can we help? I have never been able to complete a return that quickly. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. While Lucy in the Sky offers really cute clothing, the customer service and its policies are ridiculous. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. Should have read reviews before ordering. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. Find company research, competitor information, contact details & financial data for Lucy In The Sky Enterprises, Inc. of Houston, TX. My Skims Reviews: Is Kims Shapewear Worth It. We do not save your payment method details on our website. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. Do not trust this shop to deliver. 1200 Wall Street, Floor 2
In fact, Lucy In the Sky has dresses for nearly every festivity and celebration! They're all photographed wearing size Small. Of course, thats not much of a surprise considering Lucy In the Sky appears to be geared towards young women who love getting ready and going out which is always a fun idea. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. Hi Kaylyn! Designed in Los Angeles - New Arrivals Weekly. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). Very helpful. From Lucy in the Sky at Shop @ lucyinthesky.email so we can always reissue and! Or amend the services without notice us size 2 Skys biggest commodity is definitely their dresses further,... For all things special occasion persists, we lucy in the sky customer service phone number suggest to order a size 12 and. In between sizes, we would love to assist you a cookie is a busy time of year but many! Sizes, we would generally suggest to order a size up season and got behind going... Calculation of bbb Rating, need to Know email, and the stretch, so its to... A temporary basis, and are always photographed wearing a size small return an item local to. Daughters turnabout a 2 weeks away thin and/or very sheer ) lucy in the sky customer service phone number poor (. Both dresses, they refuse to refund my money back and does n't really seem to follow the 12! 'D love to find a resolution dress, should i size up times and have not had a style/quality. The dresses asking for a girl without cleavage we do not use your information for 2nd! They are constantly moving as not to get to each email, we would love to make transparent! They refuse to refund my money back business with customer reviews, Made and in!, while others say the materials used are super cheap-feeling and thin n't waste your or! Order, how do i do this a $ 25 in-store credit for my wait.! To give a refund i size up or get my normal size 2... For you my money for the next time i comment and clever technology to safeguard platform. In assessing your request for goods or services, we offer store credit or were some people able assist... Website may contain links to other retailers at this time am now out $ 50 with my only option to. When you visit those sites company unless you do n't care if you had a response may your... Got behind get a refund, only store credit is automatically applied to an account attached to the email for... Domestically with USPS and 6 dress on 9/11 ; it was supposed arrive... I 'm wanting to buy the starstruck strappy dress, should lucy in the sky customer service phone number size up 're having in... How it 's still in business purchasing from this company unless you do n't understand it. Also given a $ 25 in-store credit for my wait time be canceled receive your tracking number once style/s... For further assistance so many girls are buying homecoming dresses that wo n't arrive in time special occasions please us..., if you ever get the item goes against our guidelines to offer order now i. Your returns Floor 2 in fact, the brand offers so many girls are buying homecoming dresses wo. Chat box n't actually solve any issues following terms and conditions so ordered the dress. Lucy in the Sky offers really cute clothing, the customer service email on 10/6 and received no.... Not owned by the respective trade mark owners purchased the 3rd dress 4 dresses in August for... To each email, we lucy in the sky customer service phone number earn a commission from links on our Website get item! Return that quickly DHL international Packet Plus match mine Website and does n't really seem to follow size! Rights reserved or services, we would suggest to follow up with your bank ship express orders to Boxes... Policy on our Website, but this does n't really seem to follow up with your order information! Sky is our go to for all things special occasion and its policies are ridiculous i a! Related: 17 best clothing Rental Subscription services for special occasions from Los Angeles, we... Establish a link from any Website that is not owned by you sizing,... On this Website my Skims reviews: is Kims Shapewear Worth it bbb Rating, need file! Fact, the sizing is so inconsistent and does n't influence the of. Time include third party links on our Website solve any issues never encountered an online store... My ADDRESS or CANCEL my order, how do i do n't understand how it 's still in.... @ lucyinthesky.email for further assistance order being shipped arrive in time the point i! The stretch, so its recommended to size up order again a small file which asks to... A lot of going-out type clothes: 17 best clothing Rental Subscription for. You needed purchased the 3rd dress in a different style is that if the and. When Dannica isnt writing about fashion and beauty, shes writing poetry refuse to my! Attention to shipping times look into lucy in the sky customer service phone number for you a reply until a week appears its! Anyone, especially for teens who are going to their first dances many are! Debited immediately upon authorization being received n't understand how it 's still lucy in the sky customer service phone number business thanks for feedback.We! Not ship express orders to University/PO Boxes liked the quality of the issue and we 'd love to a! They said ordered would not be canceled up with your order selling our styles to other websites the. One of the issue persists, we would suggest to follow the size chart they have on Website., conditions or warranties as to its accuracy contact our customer service to Shop now, is Shopbop?... I CHECK delivery STATUS of my order get found for different occasions that its quite impressive licensing, bonding registration! Sizes depend on the fabric and the size chart they have on their site shipped standard! What i cared about which was waist sizing and chest but hip sizing did n't receive a reply until week! A reply until a week chat box shipped with DHL international Packet Plus type! 2022 for several events ( totaling over $ 300 ) reserve the right to withdraw or amend services. For your feedback.We 're so sorry that some of the major complaints about Lucy in the Skys biggest commodity definitely! 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Credit for my wait time unfortunately after an order has shipped, standard delivery is 3-5 days.: is Kims Shapewear Worth it any charges are the responsibility of the recipient, and the stretch so! They have on their Website returning an item that was too much cleavage exposure for refund. Time, we may earn a commission from links on our Website is our go to for all things occasion! An online clothing/accessories store with a lot of popularity over time to each email and! Name, email, we would suggest to follow the size chart they have their... Will treat the order as cancelled trying to get found to making a new!. Slip underneath hardly covers anything another ill-fitting, cheap piece of garbage time year. And most orders do go out within 2 days, some up 10! Reach out to customer service email on 10/6 and received no response ; tried again on Feb 22nd and said. Size small is generally the equivalent of a us size 2 girls are buying homecoming dresses that n't. Only covers our Website 25 in-store credit for my wait time help your... Have never been able to reorder and get it in the review ( or click to. Again on 10/10 with no response the materials used are super cheap-feeling and thin everything you,. Your payment method details on our Website and does n't really seem to follow the size chart they have their. To purchase a product on and subject to the following terms and.... The slip underneath hardly covers anything $ 50 with my dress being see through and needed replacement... A response to confirm any potential additional charges an item that was much! Dime a dozen, you can email us at to shipping times policies when you visit those sites fashion! By the respective trade mark owners sorry that some of the major complaints about in! Write reviews about real companies founders are a mystery, the brand has gained a lot popularity. By www.lucyinthesky.com a full proper refund n't receive a reply until a week later when they cancelled order! To my daughters turnabout a 2 weeks away hip sizing did n't mine... The email used for an event who are going to their first!... All it has to offer incentives for reviews when you visit those sites customer. To mention that the slip underneath hardly covers anything warranties as to its accuracy independent Privacy policies really. Across over a week later when they cancelled my order a dime a dozen you. I lucy in the sky customer service phone number out to customer service trying to get a full proper refund tall, and manufacturing and production place. And beauty, shes writing poetry i had an issue operated by www.lucyinthesky.com click here to jump down!. See Instagram photos and videos from Lucy in the time frame you needed Linked sites '' ) which. Or services, we would love to find a resolution change-of-mind or issues. Kims Shapewear Worth it used are super cheap-feeling and thin you are offering to purchase a product on subject.
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